09546 / 5956335

Phone number


Customer service


Here you will find the most frequently asked questions, which we have briefly summarized for you:

Can I pick up my order directly from you and have a look at the production live?

You are welcome to pick up your order and view the production after prior arrangement with us! We grant every customer insight into our production! Only in this way the customer also knows that we process the ingredients that we also promise you. True to the motto “We have nothing to hide!” Likewise, we will be happy to advise you in our halls and give you tips & tricks in the use of our products to have as much success as possible on the water!

Can I buy sample packs or sample boilies from you?

Almost every day we get requests to sell sample boilies. Unfortunately, we can not offer you such patterns – this has several reasons. For one thing, we don’t have any capacity free at the moment to prepare such sample bags. Furthermore, we would have to label the sample boilie bags exactly according to the Feed Regulation Act (including best before date + batch number) and this would simply blow up the cost framework for the end customer.

How long does shipping take and when will my order arrive?

As soon as the amount has been credited to our account, we will ship your orders (Attention: If you want to have your order promptly, you are on the safe side with Paypal)! The shipping time for stocked goods (except special orders / special requests for boilierollen) is about 2-3 business days (Paypal payments usually leave our house the following day). As soon as your order has left our house, you will receive an e-mail with the shipping confirmation and the package number. This way you can track where your order is currently located!

What about special requests?

This is also no problem for us! From 25kg mix (about 34kg ready boilies) we offer you the possibility to turn our  mixes with your wishes. Here you can choose between the following sizes: 14mm – 16mm – 20mm – 24mm – 30mm.
Likewise you can determine whether we may turn you the special request as preserved Boilies, salted Boilies or even as Freezer’s! Attention: Freezer’s are only shipped on Mondays and Tuesdays – so we want to avoid that the packages do not have an unnecessary, longer shipping route to you and possibly arrive spoiled, especially in the summer. For further questions concerning special requests, please write us an e-mail!

Attention: Special sizes, special shapes and special requests can only be realized from 25kg mix and are not combinable with discount promotions or voucher promotions! Likewise, such orders  are possible only by e-mail! We ask for your attention – thank you!

Can I become a team angler with you?

Almost every day we get inquiries from you concerning the topic “team anglers”. Unfortunately, we are currently not looking for more team anglers – so we kindly decline your requests!
Potential candidates usually draw attention to themselves – whether it’s here on Facebook, Instagram, Youtube , etc. Since we are present in the social networks ourselves, we see who catches and does what. If someone particularly catches our eye who might be a good fit, we will contact them. Being a team angler doesn’t just mean getting “free stuff” and taking it to the water. Here, far more tasks await the one or the other than just catching (big) fish…!

Do you really produce your own boilies?

Yes, we produce our boilies ourselves in our company – whether round boilies, dumbells or pillows! We have invested in recent years a large sum in a modern machinery park, such as a convectomat, in which the boilies are steamed! This is the only way we can offer you the best possible quality – because we ourselves have quite high standards when it comes to this point. Not only our boilies, but also for example our Fluolight Pop Ups, High-Light Hookbaits or Range Pop Ups are processed in our plant to the finished end product.

As a self-roller, can I buy certain ingredients from you in bagged form?

Various ingredients, such as egg compound, LT fish meal, full-fat soy flour, etc., are also available on request as bagged goods (20kg or 25kg) from us!

Do you have scale prices for larger quantities?

We have stored scale prices up to 100kg in our store system. For larger quantities, please feel free to contact us for more graduated prices.

If your question was not included, do not hesitate to contact us! We are happy to assist you with advice and support!

Your Team P.R. Baits